INLCUDED IN ALL PACKAGES
CUSTOM CALL GREETING
Personalized greetings make your company stand out, creating a unique and memorable experience for clients. They add a personal touch, building stronger client relationships and boosting your reputation for excellent customer service.
MESSAGE TO EMAIL/TEXT
Messages taken by your virtual receptionists are sent via email or text to the desired party ensuring a convenient and efficient way to ensure that important information reaches the right individual. This feature helps streamline communication within your business and ensures that messages are delivered reliably and in a format that suits the preferences of your clients or team members.
MONTHLY CALL REPORT
A monthly call report, enriched with call details like duration, call recipients, notes, and transfers, offers businesses and clients valuable insights into call performance, enhances transparency, aids in data-driven decisions, identifies areas for improvement, ensures accurate billing, and addresses legal compliance requirements.
CALL SCREENING & TRANSFERRING
Call screening involves assessing incoming calls for their purpose and gathering caller/lead information. Call transferring is the process of connecting callers to specific individuals or departments based on their needs. Both functions are customizable to meet your business requirements and enhance caller experiences.
APPOINTMENT SCHEDULING
Your virtual receptionists will make appointments for your business as calls come in, ensuring that clients or callers can schedule meetings, services, or appointments seamlessly during their phone interactions with your receptionist team. This proactive approach simplifies the appointment scheduling process and enhances customer service by immediately addressing callers' scheduling needs.
BILINGUAL CUSTOMER SUPPORT
Experience unmatched customer service with two dedicated bilingual receptionists (English/Spanish) available from 9am to 5pm, ensuring that every call is answered promptly. With our commitment to responsiveness, we guarantee that your clients will receive top-notch support at all times.
MINUTE PACKAGES
INTERGRATION
01. Questionnaire
Fill out company questionnaire with custom greetings, users and caller directions.
02. Call Forwarding
Forward your calls to a designated number.
03. Enjoy
Our professionally trained receptionists will now answer calls on your behalf.
ABOUT US
Virtual Business Solutions of Florida LLC is a family-owned business with over 12 years of expertise in the virtual receptionist industry. We specialize in offering tailored virtual receptionist services to a wide array of clients, including attorneys, insurance agencies, mobile services, property management, and anywhere there is a phone ringing. Our commitment to delivering exceptional service and accessibility sets us apart, ensuring that every call is handled professionally and according to our clients' unique needs.
For any general inquiries or FREE TRIALS,
please fill in the following contact form:
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