A receptionist wearing a headset works at a laptop in a bright office

Based in Miami · Serving Florida · English & Spanish · Family-owned, since 2018

You shouldn’t have to choose between the call and the client.

When you can’t pick up, a live bilingual receptionist answers in your name — for businesses across Florida.

Live coverage, Monday–Friday, 9 a.m.–5 p.m.

What we do

We answer your calls, so you can stay with the work in front of you.

Virtual Business Solutions of Florida is a family-owned company based in downtown Miami, serving businesses across Florida since 2018 with virtual receptionist and bilingual answering.

From downtown Miami, our team greets callers in English or Spanish, screens and transfers calls, takes messages to email or text, and books appointments — Monday through Friday, 9 to 5.

Live bilingual receptionists, based in downtown Miami


Learn more about the service
Danielle Iglesias, owner and lead receptionist at VBSFL

Who we serve

Built for Florida businesses that cannot miss a call

Serving companies in Miami, Fort Lauderdale, West Palm Beach, Orlando, Tampa, Jacksonville, and across the state — from our office in downtown Miami.

Attorneys & law firms

Intake and screening, handled to your script.

Insurance agencies

Every new-business and claims call gets a live answer.

Property managers

Tenants and owners reach a person, not a mailbox.

Mobile & field services

While you’re on a job, we stay on the line.

How it works

How your Florida receptionist team works

  1. 1

    Tell us how you want calls handled.

    Share your greeting, routing, and the details you need from every caller.

  2. 2

    Callers reach a live person in your name.

    We answer as your front desk, in English or Spanish.

  3. 3

    We screen, transfer, or take the message.

    Urgent calls can come through; everything else is documented.

  4. 4

    You get the notes by email or text.

    Monthly call reports show volume, duration, transfers, and notes.

  5. 5

    You stay with the work in front of you.

    Your clients still get a real person during business hours.

Every plan

What’s included

Every plan is a live receptionist team, not a menu of add-on fees for the basics.

01

Custom call greeting

02

Call screening and transferring

03

Messages to email or text

04

Appointment scheduling

05

Monthly call report

06

Bilingual English/Spanish support, 9 a.m.–5 p.m.

Reviews

What our clients say

5.0 on Google · 18 reviews

★★★★★
“Danielle and Virtual Business Solutions have been a God send, ensuring after hours and holiday calls get the follow up they deserve. Highly professional and reasonably priced.”
Stuart House
★★★★★
“We've worked with Virtual Business Solutions of Florida across multiple businesses, and they have exceeded our expectations every time. The team is professional, responsive, and incredibly reliable.”
Mehdi Khachani
★★★★★
“It has been smooth sailing since. They are an asset to my company and I just love all the amazing things our clients have to say about our receptionist. Highly highly recommended!”
Irama Valdes

Pricing

Straightforward monthly plans

100 minutes

$250/month

Live bilingual receptionists
Mon–Fri, 9 a.m.–5 p.m.

300 minutes

$600/month

Live bilingual receptionists
Mon–Fri, 9 a.m.–5 p.m.

Start with a free trial.

FAQ

Questions, answered

Live receptionists based in downtown Miami, in English and Spanish, using your greeting and script. We serve businesses across Florida.

Monday–Friday, 9 a.m. to 5 p.m.

$250, $450, and $600 per month for 100, 200, and 300 minutes.

Yes. Fill out the free trial form or call (305) 646-9101 and we’ll set you up.

Yes. Use our downtown Miami address at 150 SE 2nd Ave STE 701, starting at $169/month. Learn about the virtual office.

We’re a family-owned company, in business since 2018.

Free trial

Ready for a live answer during business hours?

Start your free trial or call (305) 646-9101. Live receptionists in English and Spanish, Monday–Friday, 9 a.m.–5 p.m.